Privacy Policy

1. Introduction

Elvento Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website elvento.com, use our services, or engage with us in any capacity.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our website or services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone number, address)
• Company information and job title
• Project requirements and specifications
• Communication preferences
• Payment and billing information

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and geographic location
• Browser type and version
• Operating system and device information
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and maintaining our services
• Processing payments and managing billing
• Communicating with you about projects and services
• Improving our website and services
• Sending marketing communications (with your consent)
• Complying with legal obligations
• Protecting against fraud and security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With trusted service providers who assist in our operations
• When required by law or to protect our legal rights
• In connection with a business transfer or acquisition
• With your explicit consent

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure data storage and regular backups
• Access controls and authentication
• Regular security audits and updates
• Employee training on data protection

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Types of cookies we use include:

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies for targeted advertising (with consent)

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete information
• Delete your personal information
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@elvento.com.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: